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Privacy Policy

Throughout this policy, Iveta Goddard Ceramics will be referred to as Site, us, we, our.

Our privacy policy sets out how we use and protect any information that you give to us when you use this website and we want you to know we are fully committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

We may change this privacy policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect
We will usually collect personal information about you such as name, email address, postal address and telephone number. This is usually when you:

- Order products from us
- Sign-up to our newsletter
- Contact us regarding our products.

We may also collect non-personal identification information whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about the means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information. This is for analytical purposes only.

What we do with the information we collect
We use this information to process your order and deliver your order to you. We may also use this information to contact you should we have any questions regarding your order.

We DO NOT forward this information on to any third parties.

We would like to keep you informed by email of selected products and special offers available from us.

You can request the information we hold about you at any time and also request for it to be deleted or changed.

The period for which we will keep your information
We will keep your information for as long as is necessary to fulfil the purposes that we describe in this policy.

Payment processing
All our payments are securely processed by Paypal. Paypal are fully PCI-DSS compliant and your payment information is collected and processed securely. We will NEVER see your payment details.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Will you disclose my information?
As previously stated, we don’t sell your information to marketing companies; however there may be occasions where we need to share your information, especially if the law requires it or if we believe that it is necessary to prevent fraud or cyber-crime or to protect the site or the rights or safety of its users or any other persons.

How to contact us
You are intitled to receive a copy of the information we hold about you. If you have any questions, or you would like to find out more about this policy email to: Data protection officer, Iveta Goddard, enquiries@ivetagoddard.co.uk